Terms of sale
Who you are buying from
3D Print Pop is an online-only business trading in South Africa. All prices are in South African rand.
- Trading name: 3D Print Pop
- Country: South Africa (online only, no shop or collection point)
- Email: orders@3dprintpop.store
- Not VAT registered, so no VAT is added to prices.
Made to order
Every item is produced after you order it. The production estimate shown on the product page is separate from The Courier Guy transit time, which begins after dispatch. We contact you if a delay is likely rather than letting a date pass quietly.
Prices and payment
The price you see on the product page is the price you pay for that item. We confirm item prices securely before opening Yoco payment. The Courier Guy delivery fee is added at checkout. We are not currently VAT registered, so no VAT is added. An order is only confirmed once our payment provider tells us the payment succeeded — not when your browser returns to the confirmation page.
What we sell
Physical printed items only. We do not sell or supply digital model files. The contents of each order are listed on its product or package page. Paints, brushes, accessories, screws and mounting hardware are included only when the listing explicitly says so.
Fit, appearance and use
Dimensions are given in millimetres and come from the confirmed scale of the uploaded model unless a listing says they were physically measured. Printed surfaces carry a fine layer texture and colours vary slightly between filament batches; neither is a fault. Items are intended for the use described on their page. They are not load-bearing, protective, heat-resistant or food-safe unless that page states so.
Returns
Faults, misprints and incorrect items are reprinted or refunded — see delivery and returns. Change-of-mind returns may be limited once production has started or for personalised goods, but nothing in these terms limits your rights under South African law.
Custom work
Custom quotes are accepted at our discretion. We will not reproduce a design you do not have the right to have made, and we will not print parts intended for safety-critical use.
Changes
We may update these terms. The version shown when you place your order is the one that applies to it.